Terms & Conditions

Last updated: 28 January 2026

Introduction

Welcome to Lunera (“we”, “us”, “our”).
These Terms & Conditions govern your use of our website and the purchase of products from shopslunera.com.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian, and that you are legally capable of entering into binding contracts.

Products & Availability

All products displayed on our website are subject to availability.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

Product images are for illustrative purposes only. Actual products may vary slightly.

Prices & Payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change prices at any time. Any changes will not affect orders that have already been confirmed.

We accept secure payments through trusted payment providers. By placing an order, you confirm that the payment details provided are valid and authorised.

Order Acceptance

Once you place an order, you will receive an order confirmation email.
This email does not guarantee acceptance of your order.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

Product availability
Errors in pricing or product information
Suspected fraud or unauthorised transactions

If your order is cancelled after payment, you will receive a full refund.

Shipping & Delivery

Shipping times and costs are outlined on our Shipping & Delivery page.

Delivery times are estimates and may vary due to factors beyond our control. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

Returns & Refunds

Our return and refund policy is detailed on our Returns & Refunds page.

Please review that page carefully before making a purchase.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Lunera or its content suppliers and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Lunera shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of our products.

Nothing in these Terms limits your statutory rights under UK consumer law.

User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to the website
Interfere with the website’s functionality or security

We reserve the right to restrict or terminate access if these terms are violated.

Changes to These Terms

We may update or modify these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on this page.

It is your responsibility to review these Terms periodically.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: contact@shopslunera.com